My name is Ilda Caeiro-Azzam
I have over 20 years of experience working in hospital and community settings. I specialize in supporting caregivers who have experienced vicarious trauma and compassion fatigue. I understand that grief and loss can occur throughout our lives and can take many forms, such as job loss, divorce, chronic illness, and physical or mental trauma.
If you're struggling with historical or current trauma, I can help you work through it. Whether it's physical trauma that leads to PTSD or emotional, mental, or generational trauma, I can assist you in exploring the emotional, behavioural, cognitive, and spiritual impacts of your trauma. I believe that there is no right or wrong way to experience grief and trauma, and I can help you navigate difficult decisions and develop self-care practices that work for you.
I also specialize in supporting first responders and frontline workers to deal with work-related stress and trauma. Together, we can identify common factors that contribute to stress, such as perfectionism, impostor syndrome, harassment, or bullying. I'll ensure that you have the right tools to deal with these issues when they arise.
As a therapist, I am compassionate, respectful, and non-judgmental. My top priority is making you feel safe as you explore the most fragile and vulnerable aspects of your life. I understand that cultural and faith-based values can influence your stress, and I use a culturally sensitive and trauma-informed approach to help you cope with emotional burdens. I'll tailor my therapeutic approach to meet your needs and help you reach your goals. I'm an advocate and ally for all, including 2SLGBTQ+, and I work from a social justice and anti-oppressive perspective.
Aside from therapy, I'm also a lifelong learner who enjoys challenging myself to learn new skills. In 2020, I learned how to swim, and in 2021, I picked up rollerskating. Most recently, I took golf lessons with my partner and learned how to play the ukulele. In my free time, I enjoy painting, sketching, listening to music, and caring for my many house plants. I believe in self-care and wellness, which I emphasize when working with you.
I provide sessions in both English and Portuguese, and I would love to help you work through your trauma and stress.
ICA Counselling and Assessment Centre
Ilda Caeiro-Azzam, R.S.W., M.S.W.
Meet Ilda, a compassionate and skilled therapist with over 20 years of experience supporting individuals who have experienced trauma and grief. Ilda has worked in both hospital and community settings, specializing in supporting caregivers who have experienced vicarious trauma and compassion fatigue.
Whether you're dealing with physical trauma that has led to PTSD or emotional, mental, or generational trauma, Ilda can help you explore the emotional, behavioral, cognitive, and spiritual impacts of your trauma. She understands that grief and loss occur throughout our lives and can include job loss, divorce, chronic illness, and physical or mental trauma. Ilda normalizes grief and trauma responses, emphasizing that there is no right or wrong way to experience them.
In addition to her work with individuals, Ilda specializes in supporting first responders and frontline workers to deal with work-related stress and trauma. She can help you understand common factors that contribute to stress, perfectionism, impostor syndrome, harassment, or bullying, and ensure that you have the right tools to deal with these issues when they arise.
Ilda is compassionate, respectful, and non-judgmental, making you feel safe as you explore the most fragile and vulnerable aspects of your life. She uses a culturally sensitive and trauma-informed approach to help you cope with emotional burdens and tailors her therapeutic approach to meet your needs and help you reach your goals.
When she's not working with clients, Ilda is a lifelong learner who enjoys challenging herself to learn new skills, from swimming and rollerskating to golfing and playing the ukulele. She loves spending time with her family and caring for her elderly mother-in-law. Ilda believes in self-care and wellness, which she emphasizes when working with you.
You can have sessions with Ilda in English and Portuguese. Contact her today to start your journey towards healing and wellness.
"Every day is an opportunity to make positive changes in our lives"
Ilda Caeiro-Azzam, MSW, RSW
A Bit About Therapy
Through psychotherapy, counsellors and clinical social workers help clients talk through their difficulties and develop the coping strategies they need to deal with or resolve psychological and emotional concerns. My therapy sessions are designed to examine personal issues and provide clients with effective tools to help them see the glass half full instead of half empty.
Services I Offer
Psychotherapy Services (via Shift Collab)
I implement effective psychotherapy methods to introduce self-understanding among clients and encourage them to embrace new attitudes and feelings towards life situations and circumstances. I have training and specialization in CBT and DBT, as well as compassionate and trauma focussed approaches.
Clinical Supervision Services
For BSW and MSW practitioners
Mental Health Workshops and Education Sessions
Since opening the virtual doors of my clinic in 2019, and commencing my professional social work practice back in 2002, I have provided clients in the Hamilton/Ancaster and Greater Toronto area a wide range of mental health services. I currently offer education and workshops for teams and organizations all across Canada in areas of Team Building, Mental Health First Aid, Wellness, and Work-Life Balance.
MVA Social Work Assessments
With experience in Motor Vehicle accident Social Work Assessments and Psychotherapy, I also provide in-depth and comprehensive social work assessments and MVA related psychotherapy treatment.
Individual Counseling and Psychotherapy
In my therapy sessions, we’ll work to solve current problems and improve positive thinking and behaviour. I will help you “re-frame” your reactions and provide you with valuable tools to cope with life’s obstacles. I’m confident you’ll find my personalized individual and family Counseling approaches beneficial and inspirational. Get in touch to book an appointment.
Clinical Practice Supervision and Consultation Services
Social work supervision is considered to be a core feature in the development of social work’s professional identity and practice and provides an important vehicle in which its outcomes are mediated and supported. Its key stakeholders may include people who use services, practitioners, and educators, those leading and managing services and organizations providing services. Good quality supervision has been cited as a potential pivot upon which the integrity and excellence of practice can be maintained
Motor Vehicle Accident Social Work Treatment and Assessments
After a motor vehicle accident, social work assessment and counselling can give you the support needed towards achieving mental wellness and regaining a sense of control in your life.
Dealing with the aftermath of a car accident can be challenging and complicated. Aside from dealing with any physical injuries you, or your loved ones, may have experienced from the car accident, there may be other changes you notice, such as:
Increase or decrease in appetite
Altered sleep routines
Altered mood state (e.g. feeling emotionally low, anxious, irritable, etc.)
Difficulty with concentration, focus and memory
Increase in stress
Following an MVA, these experiences are common. However, they may have a vital impact on your mental health and your ability to achieve a quality of life.