ICA Counselling and Assessment Centre

Ilda Caeiro-Azzam, R.S.W., M.S.W.

Greetings and Salam Alaikum. Thank you for checking out my bio, support and services. I am a Muslim convert, fluent in English and in Portuguese. I have been practicing as a Registered Social Worker since 2002, and as an MSW level practitioner since 2005. I have training in CBT and DBT, with a compassion and a trauma-focused lens. I am currently completing a Ph.D. in Human Services, with a specialization in Disaster, Crisis, and Intervention. I also have experience and expertise in offering grief, loss, and bereavement support. Wishing you wellness. - Ilda Caeiro-Azzam

I am a Muslim convert and supportive of all spiritualities and faiths. I am also a 2SLGBTQ+ ally and believe in providing compassionate and anti-oppressive support and services that are also culturally competent. You will find me to be creative and innovative in my focus on providing individualist and holistic approaches to your care needs.

Please do consider reaching out to me if you are looking for a safe and warm space to open up and share your lived experience, trials, and tribulations. I am here to listen and support you using my skills and twenty years of experience and knowledge.

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"Every day is an opportunity to make positive changes in our lives"

Ilda Caeiro Azzam


A Bit About Therapy

Through psychotherapy, counsellors and clinical social workers help clients talk through their difficulties and develop the coping strategies they need to deal with or resolve psychological and emotional concerns.  My therapy sessions are designed to examine personal issues and provide clients with effective tools to help them see the glass half full instead of half empty.

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Services I Offer

I implement effective psychotherapy methods to introduce self-understanding among clients and encourage them to embrace new attitudes and feelings towards life situations and circumstances.  I have training and specialization in CBT and DBT, as well as compassionate and trauma focussed approaches.

Since opening the virtual doors of my clinic in 2020, and commencing my professional practice back in 2002, I have provided clients in the Hamilton/Ancaster and Greater Toronto area a wide range of mental health services. 

With experience in Motor Vehicle accident Biopsychosical Assessments and Psychotherapy, I also provide in-depth and comprehensive social work assessments and MVA related psychotherapy treatment.  

Clinical Practice Supervision Services also offered.

Individual Counseling and Psychotherapy

In my therapy sessions, we’ll work to solve current problems and improve positive thinking and behaviour. I will help you “re-frame” your reactions and provide you with valuable tools to cope with life’s obstacles. I’m confident you’ll find my personalized individual and family Counseling approaches beneficial and inspirational. Get in touch to book an appointment.

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Clinical Practice Supervision and Consultation Services

Social work supervision is considered to be a core feature in the development of social work’s professional identity and practice and provides an important vehicle in which its outcomes are mediated and supported. Its key stakeholders may include people who use services, practitioners, and educators, those leading and managing services and organizations providing services. Good quality supervision has been cited as a potential pivot upon which the integrity and excellence of practice can be maintained


Motor Vehicle Accident Social Work Treatment and Assessments

After a motor vehicle accident, social work assessment and counselling can give you the support needed towards achieving mental wellness and regaining a sense of control in your life.

Dealing with the aftermath of a car accident can be challenging and complicated. Aside from dealing with any physical injuries you, or your loved ones, may have experienced from the car accident, there may be other changes you notice, such as:

  • Increase or decrease in appetite

  • Altered sleep routines

  • Altered mood state (e.g. feeling emotionally low, anxious, irritable, etc.)

  • Difficulty with concentration, focus and memory

  • Increase in stress

Following an MVA, these experiences are common. However, they may have a vital impact on your mental health and your ability to achieve a quality of life.

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Contact Me

Ancaster, ON